Towards Best Practice Leadership - Legal Compliance, Influence & Behaviour

A sparkling and poignant IFAP Breakfast Presentationokay for a manager/executive to go a different way
by Greg Smith, Freehills Consultant - Employeeto that advised provided they can justify the decision.
Relations, stimulated those attending to nurture the fourIn this they demonstrate they both knew of and
management obligations of legal compliance and toconsidered carefully the issue(s) before them.
continually align aspirational ventures of safety4. Independently verify from time to time - The higher
documentation with the foreseeable realities for wherethe risk in process, the more external verification is
they're to be applied, converting paper to practice.needed. There is often a noticeable disconnect
Mr. Smith, a lawyer, ex-army officer, and formerbetween the aspirations and the follow-up relating to
Principal Advisor, Safety, for Woodside, has beenthe OS&H obligations of organisations.
party to various safety boards of enquiry, and spokeThe temptation for many a safety practitioner is to
from the viewpoint of the prosecution cross-examining'adopt' other companies' policies without factoring in the
managers and executives under trial at inquest orobligations they're implicitly placing upon their directing
inquiry.managers.
These are my learnings:The worst thing a safety manager/professional can do
- A "premise that workers will do the right thing isis develop safety documentation and policy that the
doomed to failure from a legal compliance viewpoint."organisation can't possibly implement; given that people
The legal compliance (safety) program's key premiseimplement safety, and they do so within a whole realm
must be that systems are inherently flawed and anof competing priorities, and other equally important
expectation of pockets of non-compliance (for asystems. Organisations must be careful not to engage
range of reasons) is a healthy assumption.in 'initiative overload.'
- Blockers to initiatives, policies and procedures alwaysFor programs to be successful they must be simple
sit around behaviour, be that direct employeeand focus needs to be with the people who're
behaviour or the behaviour of the managercharged with implementing them. This is what the
management system interface to ineffectively designprocess at law focuses upon, in terms of an
or implement systems.OS&H case:
- The Four Management Obligations at Law for1. What is it the organisation says it does/has done?
organisations are:2. Show it: how can what the organisation says it does
has done be shown?
1. Know its obligations and risks.3. What do others say about it?
2. Have processes that bring its system failures to its4. Comparing what the organisation does in managing
attentionand meeting its safety obligations with what it does in
3. Respond personally in a timely manner - At law, it isother areas e.g. the environment.