Social Media Economics For Business

"In America, you have the watches but no time. Inmarketing sites, which are not all created equal.
Nairobi, we have the time but no watches." That's aThis brings you back to the basics of direct marketing
familiar quote I heard recently from "Evans," anand defining your target market. The following social
international student from Kenya who is currentlymedia summary will help you filter what makes the
enrolled at the Tuck School of Business at Dartmouthmost sense for your business. Keep in mind that the
College. He got me thinking about the economics oftargeted groups within a social network (e.g., LinkedIn)
marketing in the U.S., and how the proliferation of socialmay be just as important the network(s) you choose.
networks has influenced media consumption andTake a targeted approach to social media.
business user engagement. Although it is rarely thoughtWould a gun safety instructor hand you a blindfold and
of in this context, the rise of social marketing is rootedtake you to the Bronx Zoo? Of course not, but why
in basic economic principles. When the price is "zero,"are we so cavalier about social marketing just
the laws of supply and demand often are ignored, butbecause it is free? Again, there is no free lunch, so
they still are relevant. Don't forget another familiarevaluate the opportunity cost of your time and do not
quote: "There is no free lunch!"target the wrong audience or there could be negative
Back to Basics-The Economics of 'Free'implications to your brand. There's nothing wrong with
Remember those undergraduate days, waking upa shotgun approach when shooting skeet (moving
from an afternoon nap seated in a lecture hall, dazedtargets like search algorithms), and the same is true for
and confused by a myriad of supply and demandconnecting with your target market. Here's a list of
curves compounded by explanations of elasticity andresources you may use to reach your market with
marginal utility? Well, all that stuff is still the foundationsocial media. It's never too late to get started.
for business behavior today and will continue to be theFree Social Media Resources for Business (Top 100)
underlying principles of the free market economy.Aggregation Tools (5): Bloglines, FriendFeed,
While there may have been hype about theLifestream.fm, Lijit, YouBundle
"chocolate rainmaker" (YouTube celebrity) andBlogs (7): Blog.com, Blogger, Livejournal, Posterous,
"twitters being quitters" (retention rate concerns), theTumblr, Typepad, Wordpress
basic economic principles remain essential toBlog Directories (10): Blogapedia, Blogarama,
understanding current social marketing trends inBlogCatalog, Blogdirs, Blog Flux, Bloghub, Blog Listing,
business today. A couple of modifications to traditionalBlogtoplist, BritBlog, Technorati
variables can help explain the logic supporting the riseBookmarks (12): Delicious, Digg, Diigo, Fark, Mixx,
of marketing "freeconomics." Here's how it works in aMyBlogLog, Newsvine, Propeller, Reddit, Slashdot,
free market.StumbleUpon, Yahoo! Buzz
Traditional laws of supply and demand state thatComment Systems (2): DISQUS, IntenseDebate
increased prices are the result of decreased supplyFree Directory Listings (25): Akama, Bateekh, BizHWY,
and/or increased demand; the inverse also is true. ForCardboard, CrunchBase, DMOZ, EVliving,
example, with all other factors remaining constant, youGetFreeListing, Google Local, IllumiRate, Jayde, Jigsaw,
can generally expect to negotiate lower mailing listLibrarians' Internet Index, Little Web Directory, Manta,
prices when there is a greater supply of lists on theMerchantCircle, NextMark, Simple Directory, Spoke,
market and/or a decrease in the demand for list rental.SuperPages, TurnPike, VentureBeat Profiles,
This macroeconomic principle is based on perfectWebBuyersGuide, Web World, Yahoo! Local
competition, so don't jump the gun and expect toName Checks (2): Namechk, Usernamecheck
negotiate a 50-percent net-name arrangement on aPost Documents (3): eHow, Google Docs, Scribd
highly targeted, niche response list of 5,000 names.Post Presentations (3): AuthorSTREAM, Myplick,
Putting the traditional list industry model aside, howSlideshare
does macroeconomic theory relate to social marketingPost Videos (2): Vimeo, YouTube
when the price of those services is "zero"? FirstPress Releases: (4): i-Newswire, PR.com,
remember, there is no free lunch. The variable for pricePressReleasePoint, PRLog.org
simply needs to be replaced with the opportunity costPublish Articles (5): ArticleDashboard, Articles
of time, which in itself can have a wide rangeFACTORY, Ezinearticles, IdeaMarketers, Yahoo
depending on who is most engaged in the process.Articles Group
Within the macroeconomic context of "price," theSocial Networks (8): Biznik, Crowdvine, Facebook,
opportunity cost of time generally will be lower as theLinkedIn, Naymz, Ning, NowPublic, Plaxo
supply of time is increased due to factors likeTwitter Tools (5): Grader, Ping, TweetDeck,
unemployment or idle capacity. This makes the relativeTweetLater, Twitter
labor "price" more attractive and increases theURL Shorteners (4): bit.ly, doiop, memurl, TinyURL
demand for services that enable businesses toWikis (3): Pbwiki, Wetpaint, Wikipedia
leverage those resources; it goes without mentioningHere are three tips to help you with choosing the right
that there are a lot of independent consultants outservices for your business.
there trying to rule the blogosphere.Tip 1: Since PageRank is important to your exposure
Explicitly stated, the economic downturn resulted in anon the Google search engine results page (SERP), you
increase in the supply of labor and a decrease in themay want to check out the page rank for each of
average marketing budget. Therefore, companies andthese services as well. That can be done for free
individuals are challenged once again with deliveringonline by using the PageRank Checker (higher =
more for less. Social networks, bookmarking services,better).
free business listings and affiliate programs becomeTip 2: adding your blog to the directories can improve
more attractive when we have fewer "watches" andyour search rankings and exposure; the same is true
more time. The suppliers of these services, mostly infor your web site and your business. That's the reason
the form of online application service providers, benefitfor including the 35 directory listings (25 free directory
from the free labor and leverage the resulting assetslistings + 10 blog directories) in the top 100. You only
(content) as a platform for contextually targetedneed to do it once, so take advantage of them.
advertising solutions and other innovative messageTip 3: be careful which URL shortening service you
delivery systems used to stimulate demand and adduse, as it may affect your future search rankings. Not
revenue.all URL shorteners are created equal, and there are a
Furthermore, the implications for search enginesurprising number of issues to consider when choosing
optimization (SEO) expand the value proposition toone of these services. You certainly could roll your
include getting noticed from higher positions on searchown to have full control, but there are plenty of good
engine results pages (SERPs). Bookmarking servicescommercial solutions available for free. Just be careful
provide external links that may be scored by searchto avoid those services that point to their Web site
algorithms to increase a particular Web site's rankingwith your site in their wrapper, as they rob your site of
by Google and other major search engines. This is athe fuel from external links, devalue your analytics and
key benefit to marketing professionals who havegenerally undermine your business.
embraced the digital revolution, but it's still not that easyA best practice is to choose a service that uses a 301
to measure the ROI. Despite any claims that searchredirect, indicating that the short URL referring link be
rankings can be mastered by prioritizing domains formoved to the long URL as the permanent address for
placing external links, an effective long-term strategyyour Web site. In contrast, a 302 redirect tells the
must recognize that SEO is a moving target-especiallysearch engine that your destination is temporary, and
as personalized SERPs continue to evolve and takethe service provider can subsequently take credit
root. If that doesn't leave you feeling out of control,(SEO results) for the link-that's bad.
then add in the fact that there are hundreds of social